We greatly appreciate our guests’ feedback and strive to improve wherever possible. If you have a question that we do not answer here, please contact us using the form below.
+What is the travel time to/from the Queen Beatrix international Airport (AUA)?
Approximately 20 minutes.
+What is the travel time to the main tourist area?
5 minutes walk Palm Beach. Downtown Oranjestad 15 minutes. California Light House 15 minutes.
+What is the electricity voltage at the resort and Do U.S. travelers need travel adapters for plugs?
110V. North America standard wall outlet socket. for European, British, Argentinean and Chilean travelers, an adapter is required, Universal plug adapters are available at the front desk at a cost $4 per unit.
+How many days in advance can we make reservations for the restaurants?
Upon your arrival you can book your reservations for your entire stay. The length of your stay defines the amount of reservations.
+Does the hotel have a tour desk?
Yes, located in the main Lobby
+Do you provide discounts for local attractions?
Yes, please contact our Guest Services
+What are the charges for Internet usage in the hotel?
(Business Center) 15 minutes: $6 -30 minutes: $10 -60 minutes: $12 (Wi-Fi connection)1 hour: $10 -1 day: $20 -3 days: $ 39-5 days: $ 64- 7 days: $ 79. The internet access and Wi-Fi is consecutive, internet access can only be activated on one device.
+For guests with special dietary requirements, do you offer alternatives?
We provide special Vegetarian and Gluten Free meals. Guests with these special requirements should contact in advance the Guest Services
+What is there to do in the evenings at the Occidental Grand Aruba?
You can enjoy nightly entertainment for the whole family with our Fun Club entertainment team! From theatrical productions in our Ballroom, to Pool and Beach Parties, you will not be bored! Shows start at 9:00pm, but don’t miss Lenny and our other performers performing live from 7 – 9pm several times a week. Check the Grand Journal or ask your Fun Club entertainment team for details.
Book Hotel (855) 565-5147
Hotel+Flight (800) 332 2675
Amadeus: SX AUAARA
Sabre: SX 46733
Galileo: SX 9445
Worldspan: SX AUAAR