We greatly appreciate our guests’ feedback and strive to improve wherever possible. If you have a question that we do not answer here, please contact us using the form below.
+What is the travel time to/from the airport of Cozumel (CZM)?
25 minutes Punta Cana International Airport.
+What is the travel time to the main touristic area?
5 Minutes walking to main strip/ shopping center by taxi 15 minutes.
+What is the electricity voltage at the resort and do U.S. travelers need travel adapters for plugs?
we have adapters, 110 voltage.
+How many days in advance can we make reservations at the restaurant?
You can book dinners reservations 8 to 12 noon, not time in advance.
+Does the hotel have a travel desk
we have a tour desk.
+Do you provide discounts for local attractions? (Hiking, Horse-back riding, Scuba)
SNORKELING, KAYAK,WINDSURFING & CATAMARAN (all inclusive)
+What are the charges for Internet usage in the hotel?
25 hrs (25 us) during 6 days, 1 week (60 us) unlimited.
+For guests with special dietary requirements do you offer alternatives?
The hotel menus is open to all public.
Book Hotel (855) 565-5147
Hotel+Flight (800) 332 2675
Amadeus: SX PUJFLA
Sabre: SX 50307
Galileo: SX 25154
Worldspan: SX FUJFA