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+What is the travel time to/from the airport?
It takes approximately 35 minutes to get to and from Daniel Oduber International Airport (LIR) .
+How long does it take to get to the main/local attractions?
It is a 15 minute commute to Coco beach town from the Occidental Grand Papagayo. Please be advised that due to the distance of the local attractions, travelling on foot is NOT recommended.
+What is the electricity voltage at the resort and do U.S. travelers need travel adapters for the plugs?
Costa Rica's electricity uses the same outlets and voltage standards as in North America (120 volts 60 Hz cycles AC). For those countries that uses other voltages you would require an adapter.
+How many days in advance can we make our dinner reservations for the a la carte restaurants?
Guests can book dinner reservations for the a la carte restaurants for same day with Guest Services. Space is subject to availability and there is a limit on reservations of one restaurant per day. No reservations required for the International Buffet restaurant.
+What is the dress code for the a la carte restaurant?
The dress code for restaurants is casual attire. Gentlemen can wear pants, shirt and closed shoes; sandals, shirtless, sleeveless shirts & tank tops are not allowed. Ladies can wear dresses, skirts, pants and blouse. Swimwear/beachwear and/or swimshorts are not allowed.
+Does the hotel have a tour desk?
Yes, we have five tour operators/ground handlers on-site offering a wide selection of tours & excursions.
+What are the charges for Internet usage in the hotel?
We have complimentary Wi-Fi available in the Lobby, Disco and pool area. We also have some PC stations available for use at the Gift Shop at a cost of $11 USD/hour, $26 USD/day and $82 USD/week. Internet access runs immediately upon activation even when not in use. Rates are subject to change without notice.
+For guests with special dietary requirements, do you offer alternatives meal plans?
Yes, we provide Vegetarian and Gluten free options. Guests with specific dietary requirements should contact us in advance through Guest Serv ces and our Food and Beverage manager will meet you upon arrival.